Planned Provider Maintenance for Lending Services

Scheduled for Sep 21, 09:00 - 11:00 CEST

Scheduled

A planned Maintenance for all Solaris lending services provider has been scheduled on production environment for 2025-09-21 09:00 CET to 2025-09-21 11:00 CET . Splitpay and Consumer loan products dependent on the provider will become briefly unavailable during the maintenance. There is minimal downtime of several minutes expected during the scheduled window.

Partner Impact:
• Partners may observe increased API errors related to dependent provider for Splitpay and Consumer loan related endpoints.

Customer Impact:
• Customers may not be able to finish the on-boarding process for Splitpay and Consumer loan products or be presented with application error messages when applying for the services. Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solaris API services.

Impacted endpoints:
• All endpoints for the lending products consumer loan and splitpay, on-boarding and servicing will be affected

API Reference Documentation: To understand more about the impacted services please read the following public documentation:
https://docs.solarisgroup.com/api-reference/lending/splitpay/
https://docs.solarisgroup.com/api-reference/lending/loans/

We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris SE. In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.
Posted Sep 08, 2025 - 14:17 CEST
This scheduled maintenance affects: Lending and Other.