All Systems Operational
About This Site
At Solaris, we believe that when you succeed, we succeed. That’s why we take disruptions to your business very seriously, and are constantly trying to ensure that everything is running smoothly. We use this status page to always keep you updated about any maintenance activities or incidents impacting our products.
If you need further assistance, contact us at incidents@solarisgroup.com
Authentication
Operational
B2C Banking
Operational
Cards
Operational
Digital Banking
Operational
Identification
Operational
Lending
Operational
Payments
Operational
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
PLANNED MAINTENANCE FOR SOLARIS API SERVICES Mar 29, 2026 22:00 - Mar 30, 2026 00:00 CEST
A Planned Maintenance for Solaris API Services has been scheduled on 29th of March 2026 between 22:00 - 23:59 CET.
The maintenance will be performed on Production and Sandbox environments in order to apply infrastructure changes that will improve the efficiency of our services.
Expected Partner Impact:
• All Solaris API services will experience a downtime between 2-5 minutes and degraded performance (high response times or intermittent 5xx errors) between 10-15 minutes during the maintenance window.
Expected Customer Impact:
• Customers trying to initiate new processes based on our API services (ex: new Onboardings, Authorizations, etc.) may be presented with a generic error message or experience slowness in the associated mobile or Web applications
API Reference Documentation: To understand more about the impacted endpoints please read the following public documentation:
• https://docs.solarisgroup.com/api-reference/
We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris.
In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.
Posted on Mar 05, 2026 - 10:51 CET
The maintenance will be performed on Production and Sandbox environments in order to apply infrastructure changes that will improve the efficiency of our services.
Expected Partner Impact:
• All Solaris API services will experience a downtime between 2-5 minutes and degraded performance (high response times or intermittent 5xx errors) between 10-15 minutes during the maintenance window.
Expected Customer Impact:
• Customers trying to initiate new processes based on our API services (ex: new Onboardings, Authorizations, etc.) may be presented with a generic error message or experience slowness in the associated mobile or Web applications
API Reference Documentation: To understand more about the impacted endpoints please read the following public documentation:
• https://docs.solarisgroup.com/api-reference/
We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris.
In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.
Posted on Mar 05, 2026 - 10:51 CET
Planned Maintenance For BKYC Service Provider Apr 13, 2026 16:00-18:00 CEST
A Planned maintenance by one of our third-party providers has been scheduled for April 13, 2026 from 16:00 to 18:00 CET. The following services linked to the business KYC service will be affected during the maintenance window.
Expected Partner Impact: API calls for the following commercial registrations endpoints are expected to face failure and return 5xx error messages
• GET /v1/commercial_registrations/search_by_name
• GET /v1/commercial_registrations/find
Expected Customer Impact: There may be minor delays in the business onboarding process.
Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services.
API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:
• https://docs.solarisgroup.com/api-reference/onboarding/businesses/#tag/Business-Registrations/paths/~1v1~1commercial_registrations~1find/get
• https://docs.solarisgroup.com/api-reference/onboarding/businesses/#tag/Business-Registrations/paths/~1v1~1commercial_registrations~1search_by_name/get
We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solarisbank.
In case of any questions or concerns, please contact us by sending an email at incidents@solarisgroup.com or through our dedicated ticketing platform.
Posted on Mar 23, 2026 - 15:13 CET
Expected Partner Impact: API calls for the following commercial registrations endpoints are expected to face failure and return 5xx error messages
• GET /v1/commercial_registrations/search_by_name
• GET /v1/commercial_registrations/find
Expected Customer Impact: There may be minor delays in the business onboarding process.
Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services.
API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:
• https://docs.solarisgroup.com/api-reference/onboarding/businesses/#tag/Business-Registrations/paths/~1v1~1commercial_registrations~1find/get
• https://docs.solarisgroup.com/api-reference/onboarding/businesses/#tag/Business-Registrations/paths/~1v1~1commercial_registrations~1search_by_name/get
We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solarisbank.
In case of any questions or concerns, please contact us by sending an email at incidents@solarisgroup.com or through our dedicated ticketing platform.
Posted on Mar 23, 2026 - 15:13 CET