All Systems Operational
About This Site
At Solaris, we believe that when you succeed, we succeed. That’s why we take disruptions to your business very seriously, and are constantly trying to ensure that everything is running smoothly. We use this status page to always keep you updated about any maintenance activities or incidents impacting our products.
If you need further assistance, contact us at incidents@solarisgroup.com
Authentication
Operational
B2C Banking
Operational
Cards
Operational
Digital Banking
Operational
Identification
Operational
Lending
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Payments
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Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SEPA Instant Maintenance Mar 12, 2026 23:00-23:30 CET
A Planned Maintenance by one of our SEPA Instant provider has been scheduled on production environment on 12th March 2025 from 23:00 CET until 23:30 CET and users may encounter issues for Incoming and Outgoing Instant Payments throughout the SEPA. During the maintenance It's expected to have service disruption for 10 minutes.
Partner Impact:
• For Outgoing SEPA Instant transfers -> Delayed delivery for transactions which are initiated within the mentioned window
• For Incoming SEPA Instant transfers -> Mainly Incoming transactions would be declined however accepted transactions might take longer time to be settled .
Customer Impact: During service disruption time customers would experience the following symptoms.
Unable to receive SEPA instant transfers.
Sent SEPA instant transfers would be delayed.
API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:
https://docs.solarisgroup.com/api-reference/digital-banking/sepa-transfers/#tag/SEPA-Instant-Credit-Transfers/paths/~1v1~1accounts~1{account_id}~1transactions~1sepa_instant_credit_transfers/post
We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.
Posted on Mar 05, 2026 - 10:47 CET
Partner Impact:
• For Outgoing SEPA Instant transfers -> Delayed delivery for transactions which are initiated within the mentioned window
• For Incoming SEPA Instant transfers -> Mainly Incoming transactions would be declined however accepted transactions might take longer time to be settled .
Customer Impact: During service disruption time customers would experience the following symptoms.
Unable to receive SEPA instant transfers.
Sent SEPA instant transfers would be delayed.
API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:
https://docs.solarisgroup.com/api-reference/digital-banking/sepa-transfers/#tag/SEPA-Instant-Credit-Transfers/paths/~1v1~1accounts~1{account_id}~1transactions~1sepa_instant_credit_transfers/post
We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.
Posted on Mar 05, 2026 - 10:47 CET
PLANNED MAINTENANCE FOR SOLARIS API SERVICES Mar 29, 2026 22:00 - Mar 30, 2026 00:00 CEST
A Planned Maintenance for Solaris API Services has been scheduled on 29th of March 2026 between 22:00 - 23:59 CET.
The maintenance will be performed on Production and Sandbox environments in order to apply infrastructure changes that will improve the efficiency of our services.
Expected Partner Impact:
• All Solaris API services will experience a downtime between 2-5 minutes and degraded performance (high response times or intermittent 5xx errors) between 10-15 minutes during the maintenance window.
Expected Customer Impact:
• Customers trying to initiate new processes based on our API services (ex: new Onboardings, Authorizations, etc.) may be presented with a generic error message or experience slowness in the associated mobile or Web applications
API Reference Documentation: To understand more about the impacted endpoints please read the following public documentation:
• https://docs.solarisgroup.com/api-reference/
We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris.
In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.
Posted on Mar 05, 2026 - 10:51 CET
The maintenance will be performed on Production and Sandbox environments in order to apply infrastructure changes that will improve the efficiency of our services.
Expected Partner Impact:
• All Solaris API services will experience a downtime between 2-5 minutes and degraded performance (high response times or intermittent 5xx errors) between 10-15 minutes during the maintenance window.
Expected Customer Impact:
• Customers trying to initiate new processes based on our API services (ex: new Onboardings, Authorizations, etc.) may be presented with a generic error message or experience slowness in the associated mobile or Web applications
API Reference Documentation: To understand more about the impacted endpoints please read the following public documentation:
• https://docs.solarisgroup.com/api-reference/
We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris.
In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.
Posted on Mar 05, 2026 - 10:51 CET