Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 21, 2023 - 06:00 CET
Scheduled
A Planned Maintenance by one of our identification service provider IDNow has been scheduled on production environment in order to deploy a new release during the mentioned timeframe.
Partner impact:
• Partners will not be able to request Person Identification as there will be short period of time where IDNow service may not be available • Partners can also expect 5xx's being returned on the below endpoint for some of our identification services
Customer Impact:
• End customers attempting to initiate new identification sessions during the maintenance window may experience degraded performance and intermittent error messages being returned by the the Partner application or IDNow user interfaces
Impacted endpoints: (may not be limited to)
• POST /v1/persons/{person_id}/identifications • POST /v1/persons/{person_id}/identification_sessions • GET/v1/persons/{person_id}/identifications/{id}/idnow_attempts
API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:
We apologize for any inconveniences this planned maintenance may cause. Regular Vendor scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solarisbank.
In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.
Posted Mar 16, 2023 - 12:15 CET
This scheduled maintenance affected: Identification.