Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 29, 2022 - 10:35 CEST
Scheduled
Our provider reported about upcoming maintenance work on the German register portal (Handelsregister), and related connection maintenance starting on Thursday, 28th July 2022 from 16:00 CEST until at-least Monday, 1st August 2022. Due to this, there will be unexpected technical issues and it will not be possible to retrieve data or documents in real-time.
Partner Impact: All Functionalities of search and structured data retrieval including the pdf document types (Register Report, Shareholder List and Articles of Association) will not be available. Please ask the customers to provide the necessary documents from their side during the maintenance window for us to process the same on our end.
We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services.
In case of urgent issues during the maintenance window, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform. Alternatively, you can also reach out to us via the 24x7 Incident Management hotline