A planned Maintenance for a Solaris lending services provider has been scheduled on production environment. Splitpay and Consumer loan products dependent on provider will become briefly unavailable during the maintenance. There is minimal downtime of several minutes expected during the scheduled window.
Partner Impact: • Partners may observe increased API errors related to dependent provider for Splitpay and Consumer loan related endpoints.
Customer Impact: • Customers may not be able to finish the on-boarding process for Splitpay and Consumer loan products or be presented with application error messages when applying for the services. Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solaris API services.
Impacted endpoints: • All endpoints for the lending products consumer loan and splitpay, on-boarding and servicing will be affected
We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris SE.
In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.