A planned Maintenance for all Solaris lending services provider has been scheduled on the production environment starting from 2026-11-15 08:00 CET to 2026-11-15 10:00 CET.
Splitpay and Consumer loan products dependent on the provider will become unavailable during the maintenance. Up to a 2-hour service interruption is expected during the scheduled window.
Partner Impact: • Partners may observe increased API errors related to dependent provider for Splitpay and Consumer loan related endpoints.
Customer Impact: • Customers may be unable to complete the on-boarding process for Splitpay product or may see application error messages when applying for the services.
Disclaimer: Actual customer impact may vary, depending on each Partner’s implementation of Solaris API services.
Impacted endpoints: • All endpoints for the lending products consumer loan and splitpay, on-boarding and servicing will be affected.
We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris SE. If you have any questions or concerns, please contact us by emailing incidents@solarisgroup.com or using our dedicated ticketing platform.