We are currently observing an increased internal rejections in outgoing and incoming SEPA Instant transactions. The issue is linked to one of our service providers.
Partner Impact/Customer Impact:
For Outgoing SEPA Instant transfers -> Partners would notice a delay in the settlement of the impacted Outgoing SEPA instant transactions
In case of persistent error messages, Partners are advised to inform Customers of possibility of doing a normal SEPA Credit Transfer as an alternative
Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solaris SE API services.
Impacted Endpoints:
POST /v1/accounts/{account_id}/transactions/sepa_instant_credit_transfers
API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:
We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at incidents@solarisgroup.com or through our dedicated ticketing platform.