Planned Maintenance For BKYC Service Provider

Scheduled for Apr 13, 16:00 - 18:00 CEST

Scheduled

A Planned maintenance by one of our third-party providers has been scheduled for April 13, 2026 from 16:00 to 18:00 CET. The following services linked to the business KYC service will be affected during the maintenance window.

Expected Partner Impact: API calls for the following commercial registrations endpoints are expected to face failure and return 5xx error messages
• GET /v1/commercial_registrations/search_by_name
• GET /v1/commercial_registrations/find

Expected Customer Impact: There may be minor delays in the business onboarding process.

Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services.

API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:
• https://docs.solarisgroup.com/api-reference/onboarding/businesses/#tag/Business-Registrations/paths/~1v1~1commercial_registrations~1find/get
• https://docs.solarisgroup.com/api-reference/onboarding/businesses/#tag/Business-Registrations/paths/~1v1~1commercial_registrations~1search_by_name/get

We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solarisbank.

In case of any questions or concerns, please contact us by sending an email at incidents@solarisgroup.com or through our dedicated ticketing platform.

Posted Mar 23, 2026 - 15:13 CET

This scheduled maintenance affects: Identification.