Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 10, 2025 - 20:30 CEST
Scheduled
A Planned Maintenance on one of our service provider responsible for Solaris Lending & Identification services has been scheduled for June 10, 20:30 - 23:00 CEST. The maintenance will have a direct impact on our production environment and we might receive errors on endpoints, related to the following services:
Partner Impact: • Partners may observe increased API errors related to dependent provider for Splitpay & Bankident related endpoints.
Customer Impact: • Customers may not be able to finish the on-boarding process for Splitpay & Bankident products or be presented with application error messages when applying for the services.
Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solaris API services.
Impacted endpoints: • All endpoints for the lending products Splitpay & Bankidenton-boarding and servicing will be affected
We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris SE.
In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.
Posted May 28, 2025 - 15:50 CEST
This scheduled maintenance affected: Identification, Lending, and Other.