Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 11, 2022 - 07:00 CEST
Scheduled
A Planned Maintenance by one of our identification service provider IDNow has been scheduled on production environment in order to improve the quality of their API performance.
Partner impact: Partners will not be able to request person identification links which affects person and business identification. Partners can also expect 5xx’s being returned on the below endpoint for some of our identification services
Customer Impact: End Users may be affected, they will not be able to process with the identification.
In case of urgent issues during the maintenance window, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform. Alternatively, you can also reach out to us via the 24x7 Incident Management hotline.
Posted Aug 10, 2022 - 15:39 CEST
This scheduled maintenance affected: Identification.