Unplanned Partial Outage - SEPA Credit Transfers to Spanish IBANs

Incident Report for Solaris

Resolved

We identified an issue where SEPA Credit transfers to Spanish IBANs were failing. Our team immediately identified the bug and has now successfully implemented a fix. The issue has been resolved, and SEPA Credit transfers to Spanish IBANs should now be processing as expected.

Partner Impact:

• Partners would have seen a significant decline in SEPA_CREDIT_TRANSFER to Spanish IBANs

Customer Impact:

• Customers would have experienced failures when performing SEPA Credit Transfers.

Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services.

API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:

• https://docs.solarisgroup.com/api-reference/digital-banking/sepa-transfers/

In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.

Posted Feb 12, 2025 - 17:10 CET

This incident affected: Digital Banking.