Planned Provider Maintenance for Identification Services
Scheduled Maintenance Report for Solaris
Completed
The scheduled maintenance has been completed.
Posted Jan 23, 2025 - 12:00 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 23, 2025 - 11:00 CET
Scheduled
Summary: We would like to inform you about an upcoming planned maintenance activity designed to update a third-party provider dependency.

Timeframe: Date: Thursday, January 23rd. Short interruptions of service (approximately 5 minutes each) between 10:00 and 11:00 UTC.

Expected Partner Impact: During the maintenance window, you may experience: Increased API response times. Possible dropped requests (HTTP 5xx) for several minutes on the following endpoints:
• GET /v1/commercial_registrations/search_by_name
• GET /v1/commercial_registrations/find

Expected Customer Impact: There may be minor delays in the business onboarding process. Our BKYC specialists might need to manually retrieve business information from the government’s commercial register during this time.

Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services.

API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:
https://docs.solarisgroup.com/api-reference/onboarding/businesses/#tag/Business-Registrations/paths/~1v1~1commercial_registrations~1find/get
https://docs.solarisgroup.com/api-reference/onboarding/businesses/#tag/Business-Registrations/paths/~1v1~1commercial_registrations~1search_by_name/get

We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solarisbank.

In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.
Posted Jan 21, 2025 - 15:48 CET
This scheduled maintenance affected: Identification.