Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 06, 2024 - 11:00 CET
Scheduled
An emergency planned maintenance is required for Solaris Cards API Services on the 6th of February 2024 between 11:00 and 11:10 CET. All card servicing endpoints will be affected; Other cards endpoints will remain unaffected.
The maintenance will be performed on Production environment and is required in order to maintain the connectivity of our services with our Card Processing Provider.
Expected Partner Impact:
•A downtime 5-10 mins is expected as part of this operation, all Solaris Cards API services may experience brief interruptions and degraded performance (high response times or intermittent 5xx errors) during the maintenance window
Expected Customer Impact:
• Customers trying to perform card operations, such as ordering a card or performing card management/lifecycle operations (not limited to), based on our card API services may be presented with a generic error message or experience slowness in the associated mobile or Web applications
API Reference Documentation: To understand more about the impacted endpoints please read the following public documentation:
We apologize for any inconveniences this planned maintenance may cause. Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solaris. In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.