IDNOW PLANNED MAINTENANCE

Scheduled Maintenance Report for Solaris

Completed

The scheduled maintenance has been completed.

Posted Sep 19, 2023 - 07:00 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 19, 2023 - 06:01 CEST

Scheduled

A Planned Maintenance by one of our identification service provider IDNow has been scheduled on production environment to carry out new release deployment during the aforementioned time frame.

Partner impact:

• Partners will not be able to request new Person Identifications as there will be a short period of time where IDnow service will not be available
• HTTP 5xx API error messages may be returned by the impacted endpoints listed below

Customer Impact:

• End customers attempting to initiate new identification sessions during the maintenance window may experience degraded performance and intermittent error messages being returned by the the Partner application or IDnow user interfaces

Impacted endpoints:
(may not be limited to)

• POST /v1/persons/{person_id}/identifications
• POST /v1/persons/{person_id}/identification_sessions
• GET/v1/persons/{person_id}/identifications/{id}/idnow_attempts

API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:

• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1~1persons~1%7Bperson_id%7D~1identifications/post

• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Identification-sessions/paths/~1v1~1persons~1%7Bperson_id%7D~1identification_sessions/post

• https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1[…]ntifications~1{id}~1idnow_attempts/get

We apologize for any inconveniences this planned maintenance may cause. Regular Vendor scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solarisbank.

In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.
Identification

Posted Sep 14, 2023 - 10:31 CEST

This scheduled maintenance affected: Identification.