SCHUFA Maintenance Downtime : 29th of October 2022
Scheduled Maintenance Report for Solaris
Completed
The scheduled maintenance has been completed.
Posted Oct 30, 2022 - 08:01 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 29, 2022 - 21:00 CEST
Update
On Saturday, 29th of October 2022 from 21:00 CET to 09:00 CET (on 30th of October), SCHUFA will be undergoing scheduled maintenance. The maintenance will have a direct impact on our production environment and we might receive errors on all SCHUFA endpoints, related to the following services (but not limited):

• Consumer Loans, Consumer Credit Lines, Freelancer Overdrafts.
• DiBa: Decoupled Card for Consumers onboarding
• BankIdent
• SPay Onboarding
• Person credit record
• Schufa Identcheck
• Kontocheck

API Reference Documentation:

https://docs.solarisgroup.com/api-reference/lending/credit-record/#tag/Person-credit-record
https://docs.solarisgroup.com/guides/kyc/#bankident
https://docs.solarisgroup.com/guides/cards/decoupled-cards/#decoupled-cards-for-consumers
https://docs.solarisgroup.com/api-reference/lending/loans/

During the maintenance, partners who have the above mentioned products cannot perform customer onboarding. We will actively monitor our services during the maintenance window and will take appropriate actions in case of any issues.

In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.
Posted Sep 04, 2022 - 16:31 CEST
Scheduled
On Saturday, 29th of October 2022 from 21:00 CET to 09:00 CET (on 30th of October), SCHUFA will be undergoing scheduled maintenance. The maintenance will have a direct impact on our production environment and we might receive errors on all SCHUFA endpoints, related to the following services (but not limited):

• Consumer Loans, Consumer Credit Lines, Freelancer Overdrafts.
• DiBa: Decoupled Card for Consumers onboarding
• BankIdent
• SPay Onboarding
• Person credit record
• Schufa Identcheck
• Kontocheck

API Reference Documentation:

https://docs.solarisgroup.com/api-reference/lending/credit-record/#tag/Person-credit-record
https://docs.solarisgroup.com/guides/kyc/#bankident
https://docs.solarisgroup.com/guides/cards/decoupled-cards/#decoupled-cards-for-consumers
https://docs.solarisgroup.com/api-reference/lending/loans/

During the maintenance, partners who have the above mentioned products cannot perform customer onboarding. We will actively monitor our services during the maintenance window and will take appropriate actions in case of any issues.

In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.
Posted Sep 04, 2022 - 16:24 CEST
This scheduled maintenance affected: Cards, Lending, and Identification.