Planned Maintenance by Fourthline impacting some identification services on 08.12.2022

Scheduled Maintenance Report for Solaris

Completed

The scheduled maintenance has been completed.

Posted Dec 09, 2022 - 03:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 08, 2022 - 23:00 CET

Scheduled

A Planned Maintenance by one of our identification service provider, Fourthline, has been scheduled on production environment.

Partner impact:
Partners integrated with Fourthline identification services will experience degraded performance and intermittent 5xx error messages being returned by the associated API endpoints

Customer Impact:
End customers attempting to initiate new identification sessions during the maintenance window may experience degraded performance and intermittent error messages being returned by the the Partner application or Fourthline user interfaces.

Impacted endpoints:
(may not be limited to)
POST /v1/persons/{person_id}/identifications/{id}/zip
POST /v1/persons/{person_id}/identifications
POST /v1/persons/{person_id}/identification_sessions

API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:
-->https://docs.solarisgroup.com/guides/kyc/fourthline/#initiate-fourthline-flow
-->https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1~1persons~1%7Bperson_id%7D~1identifications~1%7Bid%7D~1zip/post
-->https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Identification-sessions/paths/~1v1~1persons~1%7Bperson_id%7D~1identification_sessions/post
-->https://docs.solarisgroup.com/api-reference/identity/identifications/#tag/Person-identifications/paths/~1v1~1persons~1%7Bperson_id%7D~1identifications/post

We apologize for any inconveniences this planned maintenance may cause. Regular Vendor scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solarisbank.

In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.

Posted Dec 02, 2022 - 11:21 CET

This scheduled maintenance affected: Identification.